If you are a CAA member or have used their services, you likely received notice that the St. Thomas store is closing as of July 10.
We contacted Olivia Hodgkiss, Corporate Communications at the CAA Club Group of Companies, and she provided the following statement on the closure.
“CAA South Central Ontario has made the difficult decision to close its St. Thomas retail location.
“This decision reflects ongoing changes in consumer preferences and the broader evolution of the retail landscape, as more members choose to access services through digital and remote channels.
“As our organization adapts to these shifts, we remain focused on delivering convenient, accessible, and high-quality service to our members in the ways they prefer.
“While the St. Thomas store will be closing, members can continue to access the full range of CAA services through our call centre, online at caasco.ca, or by visiting our nearest retail location in London at at 1365 Beaverbrook Ave.
“Our commitment to supporting our members remains unchanged.
“We would like to sincerely thank the St. Thomas community for its many years of loyalty, trust, and support. It has been our privilege to serve this community, and we are grateful for the relationships we have built over time.”
myFM had requested an interview, however the CAA would only supply an email statement.
Written by Ian McCallum
