A data security breach at Marriott Hotels has had access to Starwood Hotels and Resorts guest reservation database for the past 4 years. In a statement on Starwood’s website they say that Marriott says that personal information of 327 million people was copied.
Marriott, who owns Starwood was alerted to the breach in early September of 2018.
The investigation found that there had been unauthorized access to the Starwood network since 2014. Database information had been copied and encrypted and then the breacher took steps to remove it.
The database contains information of close to 500 million guests that have stayed at a Starwood property.
This includes some combination of names, date of birth, mailing addresses, phone numbers, emails, Starwood Preferred Guest account information, credit cards, passport numbers and booking information.
Marriott says that the payment card numbers and card information is encrypted and requires two components to be decrypted. Marriott says that they cannot say at this point that both components were taken.
Marriott has notified the authorities and say that they have worked to contain the incident.
A dedicated website and call centre has been set up to answer their customer’s questions and concerns.
Canadian Call centre number: 1-877-273-9481